Frequently Asked Questions and Answers

 

These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

Select a category:
Licensing | General | Designs | Printing | Configuration | Layouts | Misc | Performance


Enter a keyword and click Search:
  

Most Popular

I lost my license information (name and id code). What can I do?

Settings are not being saved and/or the program crashes.

How to re-install after a crash or purchasing a new computer?

What will I receive when I purchase a license?

How secure is the online order process?

My license information does not work. What should I do?

I just purchased but did not receive my license information. Why?

If I purchase a single user license can I install on more than one computer?

I sent a message but have not received a response. Why?

 

Need More Help or Have a Suggestion?

 

Contact Us

 


 

Documentation

 

Printable Manual (PDF)

 


 

Tutorials

 

How to Videos

 

See How Fast it is to Create a Business Card using the Design Wizard.

 

This tutorial shows you how easy and fast it is to create business card using the Design Wizard.

 

 

Changing the Font and Color Scheme of a Business Card Template in the Design Wizard.

 

This tutorial shows you how to change the font and/or color scheme of a business card template using the Design Wizard.

 

Insert a Rich Text Object with Formatting.

 

This tutorial shows you how to insert rich formatted text object into a design. Rich text can include formatting on a character by character basis, as opposed to a plain text object where all the text within it is formatted the same.