Frequently Asked Questions and Answers

 

These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

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Licensing | General | Database | Designs | Printing | Configuration | Layouts | Misc | Performance


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Results for Category: General

I cannot download or I cannot run the installer. How can I install?

Settings are not being saved and/or the program crashes.

If I purchase a single user license can I install on more than one computer?

I sent a message but have not received a response. Why?

How do I find out what version I currently have?

Will files created with the trial version work with the full version?

How do I find out if I have the latest version?

What is the difference between the Design & Print products?

Do you sell blank label and business card stock?

 

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Documentation

 

Printable Manual (PDF)

 


 

Tutorials

 

How to Videos

 

Manually Creating a Label Containing Fields from a Database

 

This tutorial shows you how to create a label with fields from any database, including an Excel XLS, XLSX, CSV, Access file.

 

Inserting Multiple Fields in a Single Text Object - Method 1.

 

This tutorial shows you how to insert multiple database fields into a single text object using the Build Field Wizard.

 

Insert a Rich Text Object with Formatting.

 

This tutorial shows you how to insert rich formatted text object into a design. Rich text can include formatting on a character by character basis, as opposed to a plain text object where all the text within it is formatted the same.

 

Print Directly to a CD/DVD.

 

This tutorial shows you how to use an printer capable of printing directly to a CD/DVD, such as an Epson or other CD printer.