Frequently Asked Questions and Answers

 

These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

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Licensing (8) | General (7) | Designs (8) | Printing (12) | Configuration (4) | Misc (4)


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Most Popular

I lost my license information (name and id code). What can I do?

How to re-install after a crash or purchasing a new computer?

What will I receive when I purchase a license?

Do I need to download a new version or re-install anything when I purchase?

How secure is the online order process?

My license information does not work. What should I do?

I purchased a previous version. Do I need to purchase the new version?

I just purchased but did not receive my license information. Why?

If I purchase a single user license can I install on more than one computer?

I sent a message but have not received a response. Why?

 

Documentation

 

Online Help Manual

 

Label Designer PDF Manual

 

 

 

Tutorials

 

Creating a new label

  • This tutorial shows you how to create a new design using the Design Wizard.

Modifying a design

  • This tutorial shows you how to modify a design once it is created.

Inserting and applying effects to a picture

  • This tutorial shows you how to insert a picture into your design and optionally apply effects to is, such as cropping, lightening, etc.

Creating a basic mailing label with the Design Wizard

  • This tutorial shows you how to create a mailing label with the Design Wizard.  It demonstrates how to link the address to a database and use the print preview.

Filtering and sorting a linked database

  • This tutorial shows you how to link a design to a database and how to apply filters and sorting.

Building a database field

  • This tutorial shows you how to link a text object to a fields in a database that is already linked.  If covers single fields and complex fields.

Adding a database field to an existing design

  • This tutorial shows you how to add a database field to a design that is already linked to a database.

 

Additional Resources

 

Contact Support / Knowledge Base