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Frequently Asked Questions and Answers
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I purchased a previous version. Do I need to purchase the new version?
Minor version updates are free to all licensed users. Major version upgrades are available at a reduced price.
Minor Version Updates
A Minor Version Update is an update that contains fixes to minor problems, updates to documentation and/or additional features. Licensed users are entitled to all minor version updates free of charge.
For example, minor version updates to V6.0.0.0 could be V6.0.0.1 ... V6.9.9.9. Our minor version update policy ensures that you get the most out of your license by providing you with minor enhancements and bug fixes free of charge. Generally there are several minor updates for each major release. For minor updates, we try to add features as suggested by users and correct glitches as they are discovered. The number of minor updates you are entitled to depends on when you purchase a license within the upgrade cycle, but the end result is always the same quality product.
*** NOTE: To take advantage of minor version updates simply download and install the new version from our web site. Be sure to follow the instruction displayed during installation. You need not contact us or do anything further for minor version updates.
Major Version Upgrades
A Major Version Upgrade is a an upgrade that contains major enhancements, new features and additional options.. Major version upgrades are available at a discount to users who have purchased a full license from us in the past. Users who are using trial versions, SE versions and other free versions are not eligible for this special upgrade price. If you are using the trial version, an SE version or some other free version please visit our purchase page to place your order.
To purchase a major version upgrade please click here.
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Purchase Order
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Volume Licenses
Please
contact us with the total number of licenses you require for
a quote.