General Questions

 

I need another copy of my license information (name and ID code).  How can I obtain it?

 

What are the differences between your 3 "Designer Family" products?

 

Do you sell label and card stock?

 

How to re-install after a system crash or purchasing a new computer? (37088 views)

My license information does not work. What should I do? (14505 views)

I just purchased but did not receive my license information. Why? (10150 views)

If I purchase a single license can I install on my home and work computer or my desktop and laptop? (9974 views)

I sent a message but have not received a response. Why? (9590 views)

When I start the software on Windows Vista I receive an error that the program has stopped working. How can I fix this? (8890 views)

I receive Error unpacking - LP5 This program has been damaged... when attempting to run the program. What is the problem? (8478 views)

 Questions about a Specific Product

 

The following resources are available to help answer your questions:

 

1. Frequently Asked Questions and Answers

2. Manuals

3. Tutorials   [Tips]

 

4. Important news about the latest versions.

 

5. Built-in help system

  • Choose Help Topics on the Help menu from within the program.  The help system includes details about every aspect of the product as well as How do I... sections which describe how to do common tasks.

6. Contact Ticket System

 

Tutorials

 

These tutorials show you step by step how to accomplish common tasks and they display right in your web browser.

 

Creating a new business card

  • This tutorial shows you how to create a new business card using the "Standard" option in the Design Wizard.
  • Applicable to: Business Card Designer Plus only.

Creating a new design

  • This tutorial shows you how to create a new design using the Design Wizard.
  • Applicable to: All products.

Modifying a design

  • This tutorial shows you how to modify a design once it is created.
  • Applicable to: All products.

Inserting and applying effects to a picture

  • This tutorial shows you how to insert a picture into your design and optionally apply effects to is, such as cropping, lightening, etc.
  • Applicable to: All products.

Creating a basic mailing label with the Design Wizard

  • This tutorial shows you how to create a mailing label with the Design Wizard.  It demonstrates how to link the address to a database and use the print preview.
  • Applicable to: LDPD and PDG only.

Filtering and sorting a linked database

  • This tutorial shows you how to link a design to a database and how to apply filters and sorting.
  • Applicable to: LDPD and PDG only.

Building a database field

  • This tutorial shows you how to link a text object to a fields in a database that is already linked.  If covers single fields and complex fields.
  • Applicable to: LDPD and PDG only.

Adding a database field to an existing design

  • This tutorial shows you how to add a database field to a design that is already linked to a database.
  • Applicable to: LDPD and PDG only.

 

* BCDP = Business Card Designer Plus
* LDPD = Label Designer Plus DELUXE
* PDG = Print Designer GOLD