Frequently Asked Questions and Answers


These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

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Licensing (8) | General (7) | Designs (8) | Printing (11) | Configuration (3) | Layouts (1) | Misc (4)

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Most Popular

I lost my license information (name and id code). What can I do?

How to re-install after a crash or purchasing a new computer?

What will I receive when I purchase a license?

Do I need to download a new version or re-install anything when I purchase?

How secure is the online order process?

My license information does not work. What should I do?

I purchased a previous version. Do I need to purchase the new version?

I just purchased but did not receive my license information. Why?

If I purchase a single user license can I install on more than one computer?

I sent a message but have not received a response. Why?


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