Frequently Asked Questions and Answers


These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

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Results for Category: Printing

When I print a sheet, the designs are not aligned correctly. What should I do?

I'm trying to print a design so that the ink bleeds over the edges so the entire design is covered. When I print, the printout appears cut off around the edge of the design. This did not happen in the last version I had. How can I fix this?

I want to have the designs I created printed professionally. How can I do this?

Can I start printing at a specific location on a page?

I have a text object that is centered or right justified on the screen but when I print it is not aligned correctly. WHy?

When I try to print my design containing graphics nothing prints or I receive an error. What's wrong?

I have my design created and I'm ready to print it, but I want to print it on a paper stock that has a different layout than the one I originally designed it for. Do I have to re-create my entire design?

My printer will not print my design at all. The printer icon appears and there is no error message, but nothing prints. What should I do?

When I print some objects do not print at all. They display fine on the screen. What's wrong?

When I print some text objects do not print on all the elements on the page. They display fine on the screen. What's wrong?


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Printable Manual (PDF)





How to Videos


See How Fast it is to Create a Business Card using the Design Wizard.


This tutorial shows you how easy and fast it is to create business card using the Design Wizard.



Changing the Font and Color Scheme of a Business Card Template in the Design Wizard.


This tutorial shows you how to change the font and/or color scheme of a business card template using the Design Wizard.


Insert a Rich Text Object with Formatting.


This tutorial shows you how to insert rich formatted text object into a design. Rich text can include formatting on a character by character basis, as opposed to a plain text object where all the text within it is formatted the same.