Frequently Asked Questions and Answers

 

These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

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Licensing (6) | General (8) | Database (1) | Designs (8) | Printing (13) | Configuration (2) | Layouts (1) | Misc (4)


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I cannot download or I cannot run the installer. How can I install?

I lost my license information (name and id code). What can I do?

How to re-install after a crash or purchasing a new computer?

What will I receive when I purchase a license?

How secure is the online order process?

My license information does not work. What should I do?

I just purchased but did not receive my license information. Why?

If I purchase a single user license can I install on more than one computer?

I sent a message but have not received a response. Why?

 

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Documentation

 

Manual (PDF)

 


 

Tutorials

 

Manually Creating a Label Containing Fields from a Database

 

This tutorial shows you how to create a label with fields from any database, including an Excel XLS, XLSX, CSV, Access file.

 

Inserting Multiple Fields in a Single Text Object - Method 1.

 

This tutorial shows you how to insert multiple database fields into a single text object using the Build Field Wizard.

 

Insert a Rich Text Object with Formatting.

 

This tutorial shows you how to insert rich formatted text object into a design. Rich text can include formatting on a character by character basis, as opposed to a plain text object where all the text within it is formatted the same.