Frequently Asked Questions and Answers

 

These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.

Select a category:
Licensing | General | Database | Designs | Printing | Configuration | Layouts | Misc | Performance


Enter a keyword and click Search:
  

Results for Category: Licensing

I purchased a previous version. Do I need to purchase the new version?

I lost my license information (name and id code). What can I do?

How to re-install after a crash or purchasing a new computer?

What will I receive when I purchase a license?

How secure is the online order process?

My license information does not work. What should I do?

I just purchased but did not receive my license information. Why?

 

Need More Help or Have a Suggestion?

 

Contact Us

 


Documentation

 

Printable Manual (PDF)

 


 

Tutorials

 

How to Videos

 

Manually Creating a Label Containing Fields from a Database

 

This tutorial shows you how to create a label with fields from any database, including an Excel XLS, XLSX, CSV, Access file.

 

Inserting Multiple Fields in a Single Text Object - Method 1.

 

This tutorial shows you how to insert multiple database fields into a single text object using the Build Field Wizard.

 

Insert a Rich Text Object with Formatting.

 

This tutorial shows you how to insert rich formatted text object into a design. Rich text can include formatting on a character by character basis, as opposed to a plain text object where all the text within it is formatted the same.

 

Print Directly to a CD/DVD.

 

This tutorial shows you how to use an printer capable of printing directly to a CD/DVD, such as an Epson or other CD printer.